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Terms and Conditions

Terms & Conditions

Welcome to productair.com (hereinafter: the "Site")

Please read the following terms and conditions carefully, as they bind you to the Merchant, the owner of the Site. By using the Site, you also agree to electronic communication with the Merchant for all your exchanges, and that these meet all the requirements of written communication.

We reserve the absolute discretion to refuse service, cancel an order, close your account, delete or modify the content of the Site, or cancel an order, whether or not you have complied with these Terms and Conditions.  

If you encounter any problems with an order, please contact us as soon as possible at the following address: info@productair.com  

Productair (Hereinafter: the "Merchant")

17558 rue de la Paix Mirabel Québec Canada 514-292-7280 info@productair.com

Privacy of Personal Information

Please consult our privacy policy, accessible in the footer of our site, to learn how we collect, share, and manage your personal information.

The products and services offered are intended for sale to adults who have reached the age of majority in your place of residence, i.e., 18 years old in the province of Quebec. By using the Merchant's Site, you represent and warrant that you are of the age of majority in your place of residence.  

Accuracy of Information

We make every effort to ensure that all information published on our Site is error-free, but we cannot guarantee this. We may refuse or cancel an order containing an item with an incorrect description or price. Unless otherwise indicated, prices are in Canadian currency.  

The products offered on our Site, as well as offer dates, prices and availability, features andBien sûr, voici la traduction du texte en anglais :

Terms & Conditions

Welcome to productair.com/boutique (hereinafter: the "Site")

Please read the following terms and conditions carefully, as they bind you to the Merchant, the owner of the Site. By using the Site, you also agree to electronic communication with the Merchant for all your exchanges, and that these meet all the requirements of written communication.

We reserve the absolute discretion to refuse service, cancel an order, close your account, delete or modify the content of the Site, or cancel an order, whether or not you have complied with these Terms and Conditions.  

If you encounter any problems with an order, please contact us as soon as possible at the following address: info@productair.com  

Productair (Hereinafter: the "Merchant")

17558 rue de la Paix Mirabel Québec Canada 514-292-7280 info@productair.com

Privacy of Personal Information

Please consult our privacy policy, accessible in the footer of our site, to learn how we collect, share, and manage your personal information.

The products and services offered are intended for sale to adults who have reached the age of majority in your place of residence, i.e., 18 years old in the province of Quebec. By using the Merchant's Site, you represent and warrant that you are of the age of majority in your place of residence.  

Accuracy of Information

We make every effort to ensure that all information published on our Site is error-free, but we cannot guarantee this. We may refuse or cancel an order containing an item with an incorrect description or price. Unless otherwise indicated, prices are in Canadian currency.  

The products offered on our Site, as well as offer dates, prices and availability, features and technical specifications of these products, are subject to revision and change without notice. It is possible that a product ordered online is no longer available in our inventory or that it cannot be delivered due to a situation beyond our control. We will then proceed to cancel the order and refund the amounts paid in return, if applicable.  

Your sole remedy in the event of non-compliance with a product description is to return it in its original packaging for a refund, in accordance with the refund provisions that apply below.

Registration and Password

You will need to complete a registration form to access certain parts and features of the Merchant's Site. You agree to provide us with current and truthful information and to keep this information up to date at all times.  

You agree to protect the confidentiality of your username and password, as well as access to your computer, so that no one else can use it. You are responsible for all transactions made in your account using this information. You must notify us immediately of any unauthorized use of your username and password and any security breach of which you are aware, within forty-eight (48) hours of becoming aware of such a situation.  

Applicable Laws

These terms are governed by the laws of the province or state of Quebec or the country of Canada that apply to it. In addition, any legal recourse against the Merchant must be brought before the judicial district in which the city of Mascouche is located.  

Order Errors

In the event that you believe an error occurred when placing an order, we invite you to notify us without delay, but no later than 48 hours after its discovery, by sending us a message to the following address: info@productair.com and indicating in sufficient detail the error that was made.  

Cancellation, Exchange, Termination, Return, Exchange or Refund Policy  

Cancellations of compliant and error-free orders are not permitted.

Exchanges are not permitted.

Returns are accepted within 5 days of receipt of the material, provided that the product is intact, in its original packaging. Restocking and round-trip transportation fees will be deducted from the amount to be refunded. The credit will be made to the same form of payment after receipt and inspection of the product. In all cases, please contact us before returning a product.

Limitation of Warranty

SUBJECT TO APPLICABLE LAWS, THE MERCHANT EXCLUDES ALL WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED, AS TO TITLE, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OF THE PRODUCTS AND SERVICES SOLD ON THE SITE. IT ALSO EXCLUDES ANY WARRANTY OR CONDITION, EXPRESS OR IMPLIED, IN THE CONTENT, ELEMENTS, PRODUCTS (INCLUDING SOFTWARE) OR OTHER SERVICES INCLUDED ON OR THROUGH THE SITE, AS WELL AS ON ITS SERVERS AND IN ELECTRONIC COMMUNICATIONS.  

Limitation of Liability

THE MERCHANT WILL NOT BE LIABLE FOR DIRECT OR INDIRECT DAMAGES RESULTING FROM THE USE OR MISUSE OF THE SITE OR FOR THE PURCHASE OF GOODS ON IT, INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFIT, USE OF DATA OR OTHER INTANGIBLES, EVEN IF THE MERCHANT HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.  

Copyright

The copyrights and Trademarks contained in the information published on the Site are protected by intellectual property laws and are made available on the Site by the granting of a specific license in this regard.

In accordance with applicable intellectual property laws, it is prohibited to use, display, or exhibit any trademark, copyright, or any other protected work accessible on the Site for any reason other than to proceed with the sale of these products and services without the right to grant sub-licenses to third parties. The owners of the trademarks appearing on the Site retain all rights not expressly granted in these Terms and Conditions.  

If you have reason 1 to believe that breaches of the terms and conditions have been committed or if your work has been copied or 2 is being used on our Site in a manner that infringes your intellectual property rights, please notify us as soon as possible by sending 3 us a message to the following address: info@productair.com, 4 indicating in sufficient detail the infringement that has been committed.  


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